Frequently Asked Questions

　What is an App?

It is an application program for iPhone®, iPod touch® and/or iPad®. Please download from the App Store℠.

　 Which DIGA™ can work with Title Search for DIGA?

- for Australia Market
　　DMR-BWT800GL/BWT700GL/PWT500GL (available from April 2011)

- for New Zealand Market
　　DMR-BWT700GZ/PWT500GZ (available from April 2011)

- for UK Market
　　DMR-BWT800EB/BWT700EB (available from May 2011)
　　DMR-PWT500EB (available from October 2011)
　　DMR-HW100EB (available from September 2011)

- for Germany Market
　　DMR-BST800EG/BST700EG/BST701EG/XS400EGK (available from June 2011)

- for France / Spain Market
　　DMR-BWT700EC/PWT500EC (available from October 2011)

　Can Title Search for DIGA work with any recorders
　other than the above DIGA?

No recorders other than the DIGAs in the above list can work with Title Search for DIGA.

　Who developed Title Search for DIGA?

Bee Co., Ltd.

　 Can Title Search for DIGA run on Android OS?

Not available for Android OS.

　Can Title Search for DIGA run on any mobile devices other than iPhone?

Title Search for DIGA does not run on any other devices because Title Search for DIGA is dedicated app for iPhone, iPod touch and/or iPad.

　How can I setup my DIGA?

Please see "DIGA Set-up."

　No MAC address of my iPhone/iPod touch/iPad show
　on Device List on my DIGA

This may be solved by the following action.

1. Please launch Title Search for DIGA when you setup your DIGA. More details are available at "DIGA Set-up."

2. Please connect your iPhone/iPod touch/iPad to the same network where your DIGA connects to.

3. Your Wi-Fi router may stop IP multicast packet. Please disable "Snooping" of multicast in your Wi-fi router. For more details, please see your Wi-Fi router's User's Manual.

　Title Search for DIGA does not detect my DIGA

1. Please confirm if your DIGA supports Title Search for DIGA. DIGAs which support Title Search for DIGA are listed in the 2nd question of this FAQ.

2. Please confirm your DIGA's settings. Please visit "DIGA Set-up."

3. Please confirm your network configuration. Please visit "Network Configurations."

4. Your Wi-Fi router may stop IP multicast packet. Please disable "Snooping" of multicast in your Wi-fi router. For more details, please see your Wi-Fi router's User's Manual.

　Programs on the Contents List do not match with DIRECT NAVIGATOR’s

Mismatch between Contents List and DIRECT NAVIGATOR’s may happen when new program is recorded or any programs are deleted. In this case, please reload contents by tapping a button on the display.

　No video shows on iPhone/iPod touch/iPad

Title Search for DIGA does not support playback of contents on its display.

　Where can I get Title Search for DIGA?

You will find Title Search for DIGA on App Store, free of charge. If you have a Mac or a Windows PC, please launch your iTunes on your Mac or Windows PC to visit App Store.

Please visit "Download App"

　Any other questions

Please visit "Contact us."

NOTE:

･Apple, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

･DIGA is a trademark of Panasonic Corporation, registered in Japan and other countries.

･Wi-Fi is a registered trademark of Wi-Fi Alliance.